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新人教版高中英语必修2Unit 2 Wildlife Protection-Reading For Writing教案一
1. 标题首先根据海报的特点、格式写明标题。海报中往往把内容作为大标题。例如: Save the earth, Save the birds。2. 正文部分不同的海报其正文部分的侧重点不同。对于介绍性的海报, 首先要引出话题, 其次列出原因, 最后是总结。对于宣传类的海报, 要写明具体内容, 如: 活动内容, 地点以及参加活动的注意事项, 主持或举办单位等。1. 图片: 要选择引人注目的图片, 与主题要相关, 色彩明亮。话题句式 1. It is a treasure of our country. 它是我国的国宝。2. Believe it or not, at present only several thousand pandas exist in the world. 信不信由你, 目前世界上仅现存几千只熊猫。 3.It’s because of human activities that tigers are endangered. 正是因为人类的活动, 老虎处于濒危的状态。4. Many wild animals are in danger of dying out. 很多野生动物面临着灭绝的危险。 5. The government has taken effective measures to protect them. 政府已采取有效的措施来保护它们。6. People should raise the awareness of the protection of wild animals. 人们应该提高保护野生动物的意识。 7. It’s amazing that there are merely less than 1, 000 finless porpoises living in China. 非常令人吃惊, 目前中国仅有不足1 000只江豚。
新人教版高中英语必修2Unit 4 History and Traditions-Discovering Useful Structure教案一
Step 5 Practice一、完成下列句子。1. Judy and I _______________（把车停下来(park)）in an underground car Park near Trafalgar Square, where we could ______________________(让我们的车充电（charge)).2. When we finally reached the service desk to ask for audio guides, we heard it ___________ that there were no audio guides____________(留下，剩下）.3. We__________________________（发现自己对...很惊讶）the large number of visitors and the amount of noise at the entrance of the National Gallery.4. Judy ____________________(眼神专注于） Van Gogh’s Sunflowers. It was hard to approach the painting as there were so many people around.5. She ____________________(把这幅画的复制品装箱（box)） to ensure that it was delivered safely.答案：1.had our car parked get our car battery charged 2. announced left 3. found ourselves very surprised 4. had her eyes fixed on 5. had a copy of the painting boxed二、用过去分词对下列句子进行改写。1. Loch Ness was surrounded by beautiful natural landscape, which made it look amazing.2. Carl and his friend stayed with a generous family who offered them bread with butter and honey that was homemade.3. The family’s ancestors once attended to soldiers who were wounded in the First World War.4. The young people were attracted by the legend of Loch Ness. They watched over the lake with their cameras and binoculars, which were positioned on the hill.答案：1. Loch Ness surrounded by beautiful natural landscape looks amazing.2. Carl and his friends stayed with a generous family who offered them homemade bread with butter and honey.3. The family’s ancestors once attended to wounded soldiers in the First World War.4. The young people attracted by the legend of Loch Ness watched over the lake with their cameras and binoculars positioned on the hill.
新人教版高中英语必修2Unit 4 History and Traditions-Listening＆Speaking＆Talking教案一
This unit is about history and traditions. From the opening page, we can know that this unit will introduce the history and traditions around the world. As Marcus Garvey says “A people without the knowledge of their past history, origin and culture is like a tree without roots”, it is important for students to realize the importance and value of knowing the history and traditions and their further meanings. And this part ( listening and speaking ) is divided into two parts: Part A---share views on historic sites, Part B ---talk about a visit to a historic tourist destination. By talking with a foreigner, the speakers introduce the historic attractions and their cultures. Part A is that William, a British student, who was going to visit the Confucius Temple and a Chinese student, Xiao Kong, who was going to the Confucius Temple to meet with the members of the research group, went together and exchanged their views on the Confucius Temple, Confucius, Confucius' descendants and Confucius' educational thoughts. Part B is a conversation between Xiao Yan, a youth hostel receptionist and Paul, a backpacker about the feelings and experience after visiting the Chinese famous tourist attraction Pingyao.1. Guide students to understand the content of listening texts in terms of the whole and key details; 2. Cultivate students' ability to guess the meaning of words in listening; discuss with their peers how to talk about historic spots and great person.3. Instruct students to use functional sentences of showing one’s excitement, surprise and disappointment.1. Guide students to understand the content of listening texts in terms of the whole and key details; 2. Cultivate students' ability to discuss with their peers the related topics.3. Enable students to use the functional items of showing one’s excitement, surprise and disappointment.
新人教版高中英语选修1Unit 1 People of Achievement教案
【设计意图】 基于上述分析，学生总结新闻故事语篇类型的特征，即标题的省略性、导语的概括性、数据的支撑性和引语的重要性。在此过程中，学生对新闻故事语篇类型有了更深层次的了解，对于学生阅读和写作具有重要意义。Activity 7: Discussing to make a writing outline.本活动为实现课时目标3。1.Discuss and make an outline.Ask students to discuss in groups of four and make their own writing outline.To celebrate the 70th anniversary of the People’s Republic of China, our school newspaper starts a new column about “People of Achievement”. You plan to write a news story about one of the winners of the Medal of the Republic in 2019, including Yu Min, Shen Jilan, Sun Jiadong, Li Yannian, Zhang Fuqing, Yuan Longping, Huang Xuhua and Tu Youyou.【设计意图】 教师创设情境，即为庆祝新中国成立70周年，校报新增有关卓有成就人物的栏目，你将从共和国勋章获得者中，选择一位写一篇新闻故事，向该栏目投稿。学生以小组合作形式，展开讨论，并写出新闻故事框架，有助于学生课后收集人物信息，撰写新闻故事。
新人教版高中英语选修1Unit 4 Body Language教案
本阅读材料的话题是交际中的肢体语言，作者从三个方面讲述了肢体语言的特征与作用，通过主题句和举例阐述的方式让读者了解不同文化中肢体语言的相同或者不同的意义，并从更抽象、概括的维度深入认识肢体语言的特点，理解肢体语言的作用。基于肢体语言的特点，作者提醒读者在与人交流中，尤其是当文化背景有差异的时候，要使用得体的肢体语言，尊重、理解和包容不同的文化，进行有效、有素养的沟通。文本共由六个段落组成，篇章结构为“总—分”。第一段用简练的语言引出了话题，并且从我们自身表达的需要和了解他人感受两个角度讲述了肢体语言的作用。第二段阐述了肢体语言的第一个重要特点——肢体语言在不同的文化中有不同的内涵——这也是文中写作篇幅最大的一个要点，最为重要。通过讲述肢体语言的这一特点，作者向读者传递了要尊重不同的文化、要使用与所在文化相宜的肢体语言。
新人教版高中英语选修3Unit 2 Healthy Lifestyle教案
Activity 4: Figuring out the structure and the writing purpose 本活动为实现课时目标2。 1.Read Paragraph 6 and think about its main idea and the writer’s writing purpose. Q1: If you were the author, how would you end your article? “For young people, there is plenty of time to change bad habits. However, there is no “magic pill” or delete button that will help you; you have to think about your bad habits and decide on some changes. You have the power to build a happy and healthy life full of good habits!” Q2: What is Paragraph 6 mainly about? (Possible answer: to appeal to young people including teenagers to change bad habits and live a happy and healthy life.) 2.Think about the writer’s writing purpose and share opinions. Q1: What is the writing purpose? Work in pairs and figure it out. (Possible answer: On the one hand, the passage is written to help teenagers change their bad habits and live a healthy lifestyle. On the other hand, it provides us with a scientific way to identify and analyse our problems objectively, thus strengthening our resolve to tackle the seemingly common yet tough problems in our lives.) 【设计意图】 步骤1旨在预测和验证文章最后一段主要内容，梳理完整的语篇结构，步骤2旨在思考和讨论作者的写作目的。教师也可根据学生课堂反应情况融入对语篇人称多次转换的思考。
新人教版高中英语选修3Unit 4 Adversity And Courage教案
本活动旨在落实课时目标3。 The Student Union is looking for three students for a 3-week voluntary program in Guizhou province. The volunteers have got to be high school students, with a persevering personality and experiences in overcoming adversity. The volunteers need to stay, eat and teach with 20 pupils in a small school up on the hill of a village. There are no facilities but desks and a blackboard in the school. And there is no take-away food to be bought anywhere; the only way to feed yourself is to cook. You’re interested in applying. Write your application letter introducing what adversity you have ever overcome and how persevering you are as well as what you want to do when at work. Dear Student Union,【设计意图】此任务旨在迁移一、二课时所学，解决实际问题。学生对比自己经历过的挑战或挫折，写信给学生会申请前往贵州担任短期支教教师，把个人以前是怎么战胜挫折的经过书写出来。结合所学，迁移创新，分析解决自身实际问题，在真实情境中学生通过仿写进行主题语言的精确输出。完成任务的过程中，能较多地使用已学语言、内容、结构和写作手法来描述自己面对挫折的处理方式、态度和应有的品质，近一步激发学生树立正确的价值观，学会逆境出人才，坚忍不拔，从容不迫，又做到谦让、分享和合作。课后学生修正习作，再次提交。
新人教版高中英语选修4Unit 4 Sharing教案
【核心素养提升点】学会将抽象信息进行可视化表达，提高信息处理能力和分析、推理等高阶思维品质；在跨文化交际中学会以国际视野接受和包容不同的文化。 5.Read Paragraph 2, draw a mind map and answer the questions. Q1:What did Jo learn about Tombe’s life? Q2:What kind of life do the natives lead? Read paragraph 2-5 and draw a mind-map. (Focus on accommodation, possession, diet and belief) 【设计意图】引导学生利用思维导图和问题链等形式来厘清当地人的生活方式，更好地处理和归纳信息 【核心素养提升点】提高信息处理能力、分析和归纳能力，包容异国文化、扩展国际视野。 6.Read Paragraph 3 and answer the questions. Q1:What was Jo’s feeling upon arriving her own home? Q2:Why would she feel that way? Q3:Do you think “It was such a privilege to have spent a day with Tombe’s family”? 【设计意图】通过提问，让学生理解Jo的苦并快乐的心情，并通过对“It was such a privilege to have spent a day with Tombe’s family”这句话的理解，体验志愿者生活的伟大。 【核心素养提升点】学会对信息的综合和归纳，从而理解作者所表达的观点。 Activity4: Summarize the change of Jo's feelings
新人教版高中英语选修4Unit 5 Language Your Career教案
本单元阅读文本向中学生推荐职业能力测试(Career Aptitude Test)，旨在建议学生利用职业倾向测试来发现自己更感兴趣、更有潜力的学习或职业方向，并规划自己的未来职业。 本文采用了建议性文本，全篇从职业生涯的重要意义讲起，针对中学生对职业规划比较迷茫的现状，提出了职业倾向测试这一建议。全文共七段，其中第一段和第二段为第一部分，其余五段为第二部分。第一部分论述职业的重要性和职业生涯规划的最佳时间是在校期间，第二部分提出解决职业选择困惑可以通过完成职业能力测试，介绍了不同种类的职业倾向测试，结合图表详细说明其中一种操作步骤，并提醒职业建议也基于学历和经验，最后一段概括论述，建议学生通过职业能力测试这一有效的工具，找到自己真正热爱的事物。 在文本教学设计时，要帮助学生梳理有关职业的话题语言。阅读策略层面，指导学生通过学习图表和图形，在有限的空间内获取广泛信息，如阅读图表标题，图表上的标签，X轴Y轴上的数据所指。
新人教版高中英语必修1Unit 1 Teenage Life-Reading and Thinking教案
【教材分析】The topic of this unit is about teenage life, which belongs to the theme context of “humans and oneself”.As teenagers who shoulder the responsibility of “Chinese great dream”, they must fully know themselves, including their strengths, weaknesses and challenges etc. They are supposed to improve themselves continuously and readily study their subjects, and thus foster their strategies and confidence in lifelong studies.This period is entitled the freshmen challenges, which mainly concerns some big challenges for new students in Senior high school. In this period, a teacher should lead students to find out what their challenges are and guide them to figure out how to crack the challenges and better themselves. More importantly, a teacher should instruct students to absorb new language points and appreciate the language. Besides, a teacher must instruct students to acquire some skills concerning reading efficiently and inspire them to talk more about their new school life, especially their new problems and solutions both at school and in life.【教学目标与核心素养】1. Enable students to acquire the basic usage of the new words and expressions concerning the freshmen challenges and learn to use them flexibly.2. Enable students to have a good understanding of the freshmen challenges in the new senior high school which is quite different from junior middle school.3. Develop students’ sense of cooperative learning and individual thinking capability. 4. Develop students’ different learning skills to solve different reading comprehensive problems.
新人教版高中英语必修1Unit 1 Teenage Life-Reading for Writing教案
【教材分析】This teaching period mainly deals with reading for writing a letter of advice. Students are expected to learn the knowledge about how to write a suggestion letter. The teacher is expected to enable students to master some writing skills concerning suggestion letters and learn to write one.【教学目标与核心素养】1. Get students to have a good understanding of how to write a suggestion letter properly.2. Enable students to use some writing skills flexibly.3. Develop students’ writing and cooperating abilities.4. Strengthen students’ great interest in writing discourses.【教学重难点】1. How to enable students to have a good understanding of the skills of writing a suggestion letter2.How to enable students to write a good recommendation letter using some writing skills properly.【教学过程】Step 1: Lead in Begin the class with the lead-in questions: how to write a letter for advice? What kinds of aspects should be included? It is strongly recommended that the teacher should ask students to discuss the topic freely with their partners and brainstorm some ideas concerning the topic. In this way, students can come up with more ideas and avoid being nervous at the beginning of the class.Step 2: Read to discover details concerning advice letters’ writing style.The teacher is expected to ask students to read a letter offering some advice on page 18 silently and then request students to discuss the questions below.
新人教版高中英语必修1Unit 2 Travelling Around–Listening and Speaking教案
无论她说什么都不会对我们的安排有影响。Answers: for, arrangement3) Parents arrange everything for their children and spare no effort to pave the way for their success.父母为孩子安排好一切，不遗余力地为他们的成功铺路。4. extremely adv 极其，非常extreme adj 非常的1) Mary found it extremely difficult to get a job.2) I’m extremely sorry to have troubled you.Answers:玛丽发现找工作极其困难。给你添了麻烦，我十分抱歉。3) It had white-painted tunnels and bright red carriages, and proved _________ (extreme) popular with the public.它有白色的隧道和明亮的红色车厢，结果证明它非常受大众的欢迎。Answers: extremelyExercises1. I am continuing to apply_______ jobs though I have failed several times.2. All this had an _______ (extremely) bad effect on the criminal justice system.3. The invention would have wide ______ (apply) in industry.4. She’s happy with her unusual living _________ (arrange).5. I was banging so loudly that I’m ___________ (amaze) that they didn’t hear me.6. You haven’t changed at all you still look ___________ (exact) the same.7. “Was it what you expected?” “Yes, _________ (definite).”8. He was looking forward to______ (work) with the newPrime Minister. Answers: for extreme application arrangement amazed exactly definitely looking单句写作：1. _______________ (你要说些什么) when you get on the platform to accept the reward?2. Since_____________________(我们为这些事情做好了准备), we have nothing to worry about.
新人教版高中英语必修1Unit 2 Travelling Around-Reading for Writing教案
Is there a clear purpose for the trip? :Does each paragraph have a clear main idea? Does the writer use the present continuous tense for future plans?Does the writer use commas, stops, and question marks correctly? Are all the words spelt correctly?Are all the proper nouns capitalized?Revise your draft according to your partner's comments.Step 5:The summary of how to write a travel plan.旅游计划是一种常见的应用文写作。旅游可分为观光游、文化游、美食游及探险游等不同类型，因此旅游计划也要根据不同的旅游目的进行设计。常规的旅游计划需要明确以下几个方面的问题:Travel planWhen will you leave for？ Where is your the destination?How will you get there?What will you do there?How long will you there?Is there a clear purpose for the trip? 为了提升旅行计划的层级，还需注意以下几个方面的问题:1.每段是否有明确清晰的主题;2.用一般现在时代替一般将来时；3.用更高级的形容词词汇。例如:表达“好”时，不要总用“nice”,我们还可以用“smart, clean, excellent, exciting, beautiful, wonderful, clever, famous, grand”等表达更具有指向性的词汇；4.用更高级的动词词汇。比如:我们可以用“seem stand, lie .get stay, remain, look . sound, become . keep, grow”等代替"be";
新人教版高中英语必修1Unit 3 Sports and Fitness-Reading for Writing教案
Then have them write a short paragraph to describe and explain their changes. After that, get the Ss to exchange their drafts with their partners and use the checklist to give feedback on their drafts, and finally revise it.Step 5 Summary of how to write a wellness book1.健康书的审题步骤：第一步：明确要求该写作属于经验分享，故要用第一人称来写;时态以一股现在时为主。第二步：确定段落该类文章可以从以下三个方面人手:Para.1首先表明写作的目的Para.2自己的做法及心得体会Para.3表示期望及感谢第三步：提炼要点2.健康书常见句式：1) It is an honor for me to share my favorite sport with you,2) It makes me feel relaxed playing with my friends.3) It makes me rid myself of stress while playing with my friends.4) Moreover, it provides me a valuable chance to communicate with others.5) I we eat too little or too much, or if we choose the wrong food, we may become sick.6) We can do something to change the poor situation.Step 6Homework假如你的老师让你在班级Wellness Bok上分享自己的亲身经历及心得，请根据以下要点写一篇80字左右的文章1. 你喜欢的运动是什么？2. 你最喜欢的原因是什么？3. 你参加锻炼的体会。
新人教版高中英语必修1Unit 4 Natural Disasters- Reading for writing教案
①标题——标题应当简洁明了。②导语——导语是消息开头的第一段或第一句话，简明扼要地揭示出消息的核心内容。③主体——主体是消息的主要部分，要用充足的事实表现主题，对导语的内容作进一步的展开和阐述。④结束语——通常是对全文内容进行概括性的总结。3. 新闻报道增分句子（1）陈述事实常用的句型:①A terrible storm hit/struck ... , killing ..②It was a cool autumn night when the earthquake happened. A large number of buildings fell down and roads were destroyed, leaving a great many people homeless.地震发生在一个凉爽的秋夜。大量的建筑物倒塌，道路被毁,许多人无家可归。③With the help of the rescue team, people who were the trapped in the flood were saved.在救援队的帮助下，困在洪水中的人们得救了。（2）陈述观点常用的句型:①Clearly/Obviously/In my opinion/It seemed that people were shocked.显然/在我看来/似乎人们震惊了。②The whole city was in ruins after the earthquake.地震后整个城市成了一片废墟。（3）揭示原因常用的句型:Because of/As a result of/Thanks to the help of the army, people who got injured were sent to the hospital immediately.
新人教版高中英语必修1Welcome Unit-Discovering Useful Structures教案
II Learn the technical terms-2.1. What can be used as “Subject, Object, Predicative, Direct Object, Indirect Object and objective complement” in a sentence?2. What can be used as “adverbial” in a sentence?3. What can be used as “verb” in a sentence?Answers to questions 1-3:1. Nouns, pronouns and appellations can be used as “Subject, Object, Predicative, Direct Object, Indirect Object and Objective Complement”. Besides, adjectives can be used as “Predicative and Objective Complement” in a sentence.2. Adverbs and prepositional phrases can be used as “Adverbial”.3. Verbs with actual meaning can be used as “Verb” in a sentence. Auxiliary verbs alone cannot be used as “Verb” in a sentence.III Learn to recognize the sentence structures.1. SV structure. For Example:(1) A bird flies.S V(2) A monkey jumps.S V(3) A fish swims.S V√ In SV structures, verbs are “intransitive verbs”.2. SVO structure. For Example:(1) A sheep eats grass.S V O(2) They like bananas.S V O(3) He wants candy.S V O√ In SVO structures, verbs are “transitive verbs”.3. SP structure. For Example:(1) This is great.S P (2) He looks well.S P (3) She became a teacher.S P √ In SP structures, Predicatives are formed by “link verbs” and “adjectives or nouns”.√ link verbs: be, become, grow, look, feel, taste, etc.4. SV IO DO structure. For Example:(1) He asked me a question.S V IO DO(2) Danny wrote me a letter.S V IO DO(3) Billy brought Sam a kite.S V IO DO√ In SV IO DO structures, the verbs are transitive and are followed by two objectives – pronouns or nouns as Indirect Objective, and nouns as Direct Objectives.
新人教版高中英语必修1Unit 4 Natural Disasters-Reading & Thinking教案
5. Read to get detailed information about Paragraph 5.Q1. What shows the revival of Tangshan?Q2. How can Tangshan revive itself and get up on its feet again?Q3. In times of disasters, how can we go through it?T: In times of disasters, we should unify, show the wisdom and stay positive.Step 4 Activity 4 Highlighting the theme and reflecting1. Make a summary of the text.2. Further understand the titleQ: After our learning, why do you think the earth didn’t sleep on that night?T: An earthquake happened. The people in the earthquake suffered a lot, and the people outside Tangshan were concerned about the people there a lot.3. Reflect through discussion on what can be learnt after reading.T: Disasters are powerful. Unpreparedness can be deadly. Life is weak, but if people work together to help each other, disasters can be defeated.There is no love from disaster, but we have love in the human heart.Step 5 Assignment How does the writer convey that the earthquake was deadly, and that people were helpless during the earthquake? Try to find some attractive and impressive expressions and note them down.
新人教版高中英语必修1Welcome Unit-Reading for Writing教案
教学目标知识目标：让学生更好理解如何恰当地写一个人的信息介绍，并能让学生熟练地使用一些写作技能。能力目标：培养学生的写作能力和团队协作能力。情感目标：提升学生对写作的兴趣。教学重难点 教学重点：如何能让学生更好地理解个人信息介绍。教学难点：如何能让学生通过适当地使用一些写作技能来写一篇较好的个人信息介绍。教学准备 多媒体、黑板、粉笔一、Pre-class1. Greetings2. Leading-inAsk students how to write a profile. What kinds of aspects should be included? The teacher asks students to discuss the topic with each other and put forward to much more ideas about the answer.二、While-class1. The teacher lets students to read the student profiles on Page 8 silently and then asks students to discuss the questions below.1. What is Ann like? How do you know?2. What are Thando’s hobbies?3. Where does Thando come from?4. What is Thando’s dream?5. What does “You will never see me without a book or a pen” mean?
新人教版高中英语必修2Unit 1 Cultural Heritage-Discovering Useful Structure教案二
This theme of the part is “ Describe people or things in greater detail”. Students have learned the grammar(restrictive relative clauses) in Book 1, and further review and consolidate its structure “prep+relative pronouns(which/whom)” and the relative adverbs(when, where and why), besides students should understand its form, meaning and functions. In this section, students should be able to express the grammar correctly in daily communication and in the writing. 1. Review the basic usages of relative pronouns and adverbs of attributive clauses . 2. Learn to use some special cases about restrictive relative clauses.3. Learn to write sentences with restrictive relative clauses flexibly according to the context.1. Review the basic usages of relative pronouns and adverbs of attributive clauses .2. Learn to use some special cases about restrictive relative clauses.3. Learn tow rite sentences with restrictive relative clauses flexibly according to the context.Step 1. Observe the following sentences, and mark the relative pronouns and the adverbs. 1. After listening to the scientists who had studied the problems, and citizens who lived near the dam, the government turned to the United Nations for help.2. Temples and other cultural sites were taken down piece by piece, and then moved and put back together again in a place where they were safe from the water.Step 2 PracticePlease complete these sentences with relative pronouns and relative adverbs and answer the following questions.Questions: 1. What is the head noun ?2. What relative words should be used ?3. What elements do they act in these sentences ?
新人教版高中英语必修2Unit 1 Cultural Heritage-Listening＆Speaking＆Talking教案
Listening and Speaking introduces the topic of “Take part in a youth project”. The listening text is an interview about an international youth cultural heritage protection project. More than 20 high school students from seven countries participated in the project. The reporter interviewed two participants Stephanie and Liu Bin. By listening to the text, students can understand the significance of cultural heritage protection, and teenagers can use their knowledge, combine their own interests and advantages, etc. to participate in the action of cultural heritage protection. Listening and Talking introduces the theme of "Talk about history and culture". The listening text is a dialogue between two tourists and tour guides when they visit the Kremlin, red square and surrounding buildings. The dialogue focuses on the functional items of "starting a conversation", which is used to politely and appropriately attract the attention of the others, so as to smoothly start a conversation or start a new topic. The purpose of this section is to guide students to understand the history and current situation of Chinese and foreign cultural heritage in their own tourism experiences or from other people's tourism experiences, explore the historical and cultural values, and be able to express accurately and appropriately in oral communication.1. Guide students to understand the content of listening texts in terms of the whole and key details; 2. Cultivate students' ability to guess the meaning of words in listening; discuss with their peers how to participate in cultural heritage protection activities.3. Instruct students to use functional sentences of the dialogue such as “I beg your pardon, but…” “Forgive me for asking, but…" and so on to start the conversation more politely and appropriately.